Privacy policy

This policy explains how Rufio James Wedding Films (“I”, “me”) uses the personal information you share through this website. Last updated October 2026.

What I collect

When you send an enquiry I collect the details you enter: your names, email address, phone number (if given), wedding date, venue, package interest, how you found me and your message.

Why I use it

• To reply to your enquiry, check availability and send a quote.
• If you book, to plan, film and deliver your wedding film and to manage your booking and payments.

The legal basis is taking steps at your request before entering a contract, performing that contract once you book, and keeping proper business records as the law requires.

Who sees it

I never sell your information. It’s only handled by the services I use to run the business, such as my website host (Netlify, which receives form submissions) and my email provider. If you book a package that includes photography, I share the details the photographer needs to cover your day.

How long I keep it

Enquiries that don’t turn into a booking are deleted within 12 months. If you book, I keep booking and payment records for 6 years for tax purposes.

Cookies and videos

This site doesn’t set its own tracking cookies. Films are hosted on YouTube and only load when you press play, using YouTube’s privacy-enhanced mode. Once a film plays, YouTube’s own privacy policy applies.

Your rights

You can ask to see, correct or delete the information I hold about you at any time. Email rufio@rufiojames.com. If you’re unhappy with how your information has been handled, you can complain to the Information Commissioner’s Office at ico.org.uk.